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New Information about Lumia Cyan Windows Phone 8.1 for Verizon

Update: Verizon has done the right thing and then some.  They have released the next version of these updates, Windows Phone 8.1 Update 1 and Lumia Denim for the Lumia 822 and Lumia 928.  This update will be coming out for the Lumia Icon in early 2015 as well.

There is finally new information about the Lumia Cyan Windows Phone 8.1 update for Verizon phones.  A Microsoft website (former Nokia website) has changed its status from under testing to under development.

Lumia Cyan Update under developement for Verizon

Lumia Cyan Update under development for Verizon

It is not clear exactly what Under Development means but I think it means that an update is finally getting close, hopefully before the holidays.  Many users of the Lumia 822, Lumia 928, and Lumia Icon have gotten impatient with Verizon on how long this update has taken and Verizon has been quiet about the whole thing.  I reached out to Verizon almost a month ago and did not get a reply.  Lets hope this means that this update is getting close.  Earlier this month T-Mobile made the Lumia Cyan and Windows Phone 8.1 updates available for the Lumia 521 and Lumia 925 and Metro PCS made that same update available for the Lumia 521 on its network.  Verizon is now the last one to have not released the update.  Lets just hope we don’t end up like Lumia 520 users on Cricket who blocked this update from those phones.

Fix the Lumia Windows Phone Blue Screen of Sadness

I have never come across this till recently but I now know how to fix the Lumia Windows Phone Blue Screen of Sadness (Blue Screen Of Death).  Maybe you have seen this, you try to start-up your Lumia Windows Phone and receive a screen with a sad face on it.  Either the screen is black with a blue sad face or the screen is blue with a white sad face like below.

Lumia Windows Phone Blue Screen of Sadness

Lumia Windows Phone Blue Screen of Sadness

I only have fixed this on a Nokia Lumia 521 however the process should be the same for all Nokia Windows Phones.  This will not work for Windows Phones made by other manufacturers.  To fix the issue you will need to download the Windows Device Recovery Tool. Once you have downloaded that install it and run it. If the app asks to update you will want to do it as it will support more devices and have bug fixes.  Once it has started you will want to click on My Phone Does Not  Start Up Or Respond.

Nokia Software Updater

Nokia Software Updater

Then a screen will show up prompting you to plug-in your phone into the computer.  You will want to do so and if the software does not automatically start your phone you can hold down the Power and Volume Down buttons (at the same time) till the phone vibrates and then release them.  This will reinstall Windows Phone on your device and it will delete any and all data on your phone.  It will take a while to download the firmware but getting your phone working again is worth it.

This resets my Nokia Lumia 521 back to Windows Phone 8.0 and I am now using the Preview for Developers to update it back to Windows Phone 8.1 for testing purposes.  I was able to fix the Lumia Windows Phone blue screen of sadness (Sad Face, Blue Screen of Death) but as always your results may differ.  I also want to state that I am not responsible if you brick your phone trying this.  This is not supported officially.  Good Luck.