Fix the Lumia Windows Phone Blue Screen of Sadness

I have never come across this till recently but I now know how to fix the Lumia Windows Phone Blue Screen of Sadness (Blue Screen Of Death).  Maybe you have seen this, you try to start-up your Lumia Windows Phone and receive a screen with a sad face on it.  Either the screen is black with a blue sad face or the screen is blue with a white sad face like below.

Lumia Windows Phone Blue Screen of Sadness

Lumia Windows Phone Blue Screen of Sadness

I only have fixed this on a Nokia Lumia 521 however the process should be the same for all Nokia Windows Phones.  This will not work for Windows Phones made by other manufacturers.  To fix the issue you will need to download the Windows Device Recovery Tool. Once you have downloaded that install it and run it. If the app asks to update you will want to do it as it will support more devices and have bug fixes.  Once it has started you will want to click on My Phone Does Not  Start Up Or Respond.

Nokia Software Updater

Nokia Software Updater

Then a screen will show up prompting you to plug-in your phone into the computer.  You will want to do so and if the software does not automatically start your phone you can hold down the Power and Volume Down buttons (at the same time) till the phone vibrates and then release them.  This will reinstall Windows Phone on your device and it will delete any and all data on your phone.  It will take a while to download the firmware but getting your phone working again is worth it.

This resets my Nokia Lumia 521 back to Windows Phone 8.0 and I am now using the Preview for Developers to update it back to Windows Phone 8.1 for testing purposes.  I was able to fix the Lumia Windows Phone blue screen of sadness (Sad Face, Blue Screen of Death) but as always your results may differ.  I also want to state that I am not responsible if you brick your phone trying this.  This is not supported officially.  Good Luck.

Verizon Rolls Out Amber and Windows Phone 8 GDR2 Updates for Nokia Lumia 822

I got a notification on my phone that an update was available so I started the download and did a search.  It looks like Verizon rolls out the Amber and Windows Phone 8 GDR2 updates for the Nokia Lumia 822 today.  This is not just an update that fixes a few things, this update brings some new functionality and a much requested feature to Verizon Windows Phones.

According to the PDF on Verizon’s website this update brings the following to the Nokia 822.

-Flip to Silence a call (Enabled by default, it is under Audio under Settings)

-Improved Xbox Music Experience

-Improved HTML 5 Compatibility in Internet Explorer

-Improved reliability for VOIP apps like Lync and Skype

-CardDAV and CalDAV support for Gmail

-Storage Check to remove temporary files (You will find this under Settings)

-FM Radio (yes its back) (It is part of the Xbox Music + Video App)

-Improved Texting performance and Bluetooth Connectivity

-Glance Screen (Disabled by default, you can enable it under Display + Touch under Settings)

-The ability to adjust the color profile of the display (Same Location as above)

-Group Text (Its back and this has been requested by many users) (Disabled by default it is under the Settings in the Messaging app)

According to Nokia’s website the Amber update also brings the following to the Nokia Lumia 822

-Improved Camera Capabilities with better Low-Light performance, Improved Auto Focus, and Enhanced Noise Filter

-Nokia Smart Camera And Nokia Video Trimmer Compatibility (You can download these from the App Store, Nokia Video upload and Play To already work with older Nokia Lumia Windows Phone 8 Devices)

I also see under Settings Call + SMS Filter which I believe is part of the Nokia Amber update.

Also under Display + Touch you can enable Double Tap to Wake Up Phone (Part of the Nokia Update)

Also according to Microsoft’s website the GDR2 update also brings the following.

-Set one of the Lens apps to open when the Camera Button is pressed. (you can change this under the Camera Settings)

-Update to the Bing Search app, (reduced the number of panes of information and not all data loads till you swipe to them to save data)

This really brings a lot to the Nokia Lumia 822 and the Amber and GDR2 updates should help make this device great to use even more so than it has been. I know some people think this is not that big of an update but with all the new features this is a pretty big update indeed. Below is a screen shot of the PDF on Verizon’s website.

Nokia Lumia 822 Verizon Update

Nokia Lumia 822 Verizon Update