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Fix for The Screen Resolution is Too Low for This App to Run

Update:  The best fix I have found so far is to upgrade to Windows 10.  So far Windows 10 is working well on an old Netbook I have that has a 1024 X 600 resolution. It seems to handle the smaller screen size better.  I have not seen the need for this fix in Windows 10.

In Windows 8 when you try to run one of the Windows Store (Metro) apps you get a message saying “This app cannot open” followed by “The screen resolution is too low for this app to run.”  Then is gives you a shortcut to “Change your screen resolution”.  If this has happened to you chances are you are trying to run Windows 8 on a Netbook, Tablet, or older Laptop.  I have found a way around, however.  Pictured below is the error I am talking about.  The lowest screen resolution supported by the Windows Store apps is 1024 X 768 but the computers highest resolution is 1024 X 600.

The Screen Resolution Is Too Small for Windows 8 Apps

The Screen Resolution Is Too Small for Windows 8 Apps

You first want to download the current Intel driver (or whatever driver from your Graphics Card Manufacture) for your device.  For this article, I will be using a tablet that runs the Intel GMA 3150.  You can download this driver from HerePlease note if your computer uses the Intel GMA 945 you do not need to download the driver just skip this step.  You have to install the driver first or your machine may just boot up to a black screen (directions are below to reverse this if you have changed the registry before installing the driver) The install will ask you if you want to install the older driver and you want to select Yes.  When the install finishes it will prompt you to restart, do this and continue on.

Now you are going to want to open Regedit.  The quickest way to get to Regedit is to swipe in on the right side of the screen to the Charms Bar comes into view and then select Search.  In the search box type Regedit and then select the result.  Once you have the Registry Editor (Regedit) open go to HKEY_LOCAL_MACHINE then SYSTEM, then ControlSet001, then Control, Then Class, then {4d36e968-e325-11ce-bfc1-08002be10318} (this value could vary on different computers) and then 0001 (If your computer has the Intel GMA 945 click on 0000) then double-click on Display1_DownScalingSupported (you can also click on Edit and then Find and type in Display1_DownScalingSupported)  Change the Value Data from 0 to 1 then hit OK.  Close the Registry Editor and restart the computer.

Registry setting you have to change for Windows 8 apps to work

Registry setting you have to change for Windows 8 apps to work

Now it should have changed the resolution to 1024 X 768 and if it has you will notice things seem stretched on the screen a little.  To check this go to the Desktop and right-click on it and select Screen Resolution.

Now it supports Windows 8 Apps

Now it supports Windows 8 Apps

If you have done this with the driver that comes with Windows 8 your device may just boot up to a black screen, this can be fixed.  restart your computer and hit the F8 key repeatedly until you see Please Wait on the Windows 8 boot screen (If you have a tablet you will want to connect a keyboard to do this).  You will then see a screen that has two options.  See Advanced Repair Options and Restart My PC, you want the first one.  You then want to select Troubleshoot, and then select Advanced Options.  From here select Startup Settings and then click on Restart.  You then get a list and on that list you want to hit number 5 Safe Mode with Networking (you can just hit the 5 key on the keyboard).  Now just open Regedit and change that setting back to 0 then restart your computer, everything should boot back to normal.

I hope this gets people able to enjoy the Windows Store (Metro) apps in Windows 8 on some older machines.